Having trained as a precision Engineer, Ben progressed into first tier manufacturing in the Automotive and Aviation industries. Through this work, he has gained extensive experience in production, quality management, environmental management, standardisation, supply chain management and more recently, automotive aftermarket training.

Ben has written and implemented many independent process based management systems in order to achieve the highest levels of “World Class Compliance”.

In 2004, Ben joined Thatcham MIRRC to implement Quality and Environmental Management Systems. Following this, he was appointed PAS 125 Programme Manager. Through this role, he was responsible for the co-authoring and programme management of the original UK based PAS 125 Vehicle Body Repair Specification (now named BS 10125) the widely accepted standard to which Collision Repairers are required to comply.

Following the success of this industry wide initiative, he moved on to head up the Thatcham Automotive Academy, the then leading supplier of training to the Collision Repair Industry, providing services in over 10 countries to repairers, insurers and public sector services.

In 2011 Ben created Auto Industry Consulting Ltd.